All orders are subject to availability and confirmation of the order price.
In order to make a transaction with www.polco-sailing.comclient must possess a valid credit card or debit
card or prepaid card issued by a bank acceptable to us (Visa, MasterCard,
Maestro). When placing an order you undertake that all details you provide to
us are true and accurate, that you are an authorized user of the credit or
debit card used to place your order and that there are sufficient funds to
cover the cost of the goods. The cost of foreign products and services may
fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an acknowledgment e-mail confirming
receipt of your order: this email will only be an acknowledgment of your
payment and will constitute acceptance of your order. If the service you book
for is labeled Upon request , then you will receive a separate final
confirmation voucher once availability has been confirmed. If there is no
availability your payment will be fully refunded.
Contact details (Full name, nationality and Passport or ID number) are
required by Greek law for all passengers aboard charter yachts. These details
will be asked to be provided to Polco Sailing in a separate email.
Polco sailing does not provide or send any ticket and no form of
ticket from our clients is required in order to embark in our vessels.By
accepting terms and conditions, you are accepting to participate in a group
cruise organized by Polco sailing for the specific reservation date as a
charterer (typically the first name on the crew list of the specific date) or
crew. As a charterer, your name will be printed on the charter agreement for
the yacht you will be boarding on the cruise date for the total sum paid by all
participating crew members minus corresponding costs for crew and provisions.
Charterer is required to sign this agreement prior to departure,
A confirmation e-mail will be sent containing information regarding the
exact meeting point and time as well as other useful content, 2-7 days prior to
the reservation date.
We try and ensure that all details, descriptions and prices which appear on
this website are accurate. If we discover an error in the price of any services
which you have ordered we will inform you of this as soon as possible and give
you the option of reconfirming your order at the correct price or canceling it.
If we are unable to contact you we will treat the order as canceled. If you
decide to cancel and you have already paid for the service, the cancellation
policy will take place. Polco sailing reserves to right to charge the
credit card provided according to the cancellation policy.
By agreeing to the terms and conditions you consent to Polco sailing
sending a satisfaction survey email.
These terms apply to the entire content of this
connection with them shall be subject to the non-exclusive jurisdiction of the
Data We Collect
Online reservation procedure
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
Data given automatically
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Data given from other sources
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
Data we share with others
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.